Warranty & Returns
GunfightersINC provides a lifetime unconditional guarantee against breakage, defects, or workmanship issues. Depending on the situation, we will replace, repair, or provide a refund. Please contact us before sending the item back and place a note in the package so we know who it is from and what work needs to be done.
We strive to offer excellent customer service. Returns and exchanges are handled on a case-by-case basis up to 30 days from the purchase date. We are a small business and cannot guarantee that we can handle every request but we will try to do our best to take good care of you. Treat us with kindness and respect, and you can expect to be met in kind.
Custom orders require that you pay for return shipping costs and are subject to a 30% restocking fee. Quick ship items require that you pay for return shipping costs with no restocking fee. Upon receipt of the item, we will provide a refund.
Gunfighters, LLC dba GunfightersINC processes refunds to the credit card used at the time of purchase upon receiving your returned shipment. Returns may be subject to a 30% restocking fee. Please allow 1-2 billing cycles for the refund credit to appear on your statement.