If you are curious about order status – please be aware that custom orders can take up to 4 weeks to ship. Every order that comes custom is built to your specifications and is handcrafted. Nothing is off the shelf and we do not compromise on quality by rushing build times or cutting corners. If you require ship times faster than that – please check out our Amazon store, or the quick ship items on our website (smaller selection of pre-made best sellers) or be prepared to upgrade to our expedited build time option at checkout. With that said we try to get orders out as fast as we can depending on current level of demand. We currently are running at 4 weeks for custom orders.
Questions? Something urgent?
GunfightersINC strives to have excellent customer service.
We aim to respond within 1-2 Business days of receiving your message. However due to the high-volume of inquiries we receive – we may not always hit that timeline. Inquiries that include a contact phone number will receive priority for response. Please also make sure you have typed your email address correctly and do not have aggressive spam filtering enabled. We may be trying to contact you but with no phone number and an incorrect email address it makes it very difficult. We promise we have seen your email – please be patient.
Whether you have a specific question about a product, would like an update on order status or simply would like to learn more about our company feel free to get in touch. Before contacting us, check out our Frequently Asked Questions – we might have answered your question before.
Inquiries that include a contact phone number will receive priority for response.
If the contact form doesn’t work for you – feel free to email or call us:
You can also call our main office number:
Office hours are:
Monday – Friday 9am – 4:30 PM Pacific Standard Time