Frequently Asked Questions

How do I say “Kenai” and what does it mean?

It’s pronounced “KEY-nigh” and refers to the Kenai River in Alaska, one of the most prolific Salmon fisheries in the world. It’s also known for its very frequent Human/Bear interface. The founder of GunfightersINC grew up in the Kenai region and after developing our Chest Holster, his experiences growing up influenced the name.

What timeline am I looking at to receive my order?

Custom Order build time is 3-4 weeks. If you need your gear faster, please look at our Quick Ship Items (Ships in 3-6 business days) or Amazon webstore (Ships in 3-6 days).

What kind of retention do GunfightersINC holsters have?

GunfightersINC Holsters all use Level 1 Passive Retention based on friction. Proper fitment will not let the firearm come out unless drawn properly and with intent. We don’t believe in having screws that come loose and or fall out rendering your holster useless and leaving your firearm unsecured. As well as not having screws we do not use a mechanism or clasp you have to fiddle with while trying to draw your firearm in a threatening situation.

Do custom orders and Ready to ship holsters ship separately?

No, Ready to ship holster placed on the same order as a custom holster will ship together. If you need a ready-to-ship item sooner, place it on its own order.

What does Gen 2 Holster mean?

Over the last few years, we have been able to greatly improve our manufacturing techniques, enabling us to custom build our own vacuum molds with CAD/CNC. Any Gen2 will feature tighter, crisper lines, a smaller form factor, and overall a better look and feel to the product.

How will you ship my order?

By default, we ship all orders via FedEx 2-Day or USPS Priority Mail. This allows for fast shipping rates at a relatively low cost. Please make sure your shipping address is deliverable via USPS or FedEx.

Can you build a holster for a firearm that is not listed?

Unfortunately, we can not build a holster for a firearm that’s not listed. However, we are constantly adding new firearms so make sure to check back at a later time.

I’m really big, is the Harness on the Kenai going to fit me?

We build the Kenai to fit someone with up to 55″ chest and 6’5″. If you need bigger, choose the XL option on your custom holster configurator.

What is the warranty on GunfightersINC products?

Lifetime unconditional guarantee against breakage, defects, or workmanship issues. depending on the situation, we will replace, repair or refund. Please contact us before sending the item back and place a note in the box so we know who it is from and what work needs to be done.

Please see our Warranty page for more details.

My holster is too tight/loose/doesn’t fit right. What can I do?

We want to make things right – please Contact Us and let us know what needs to be changed. We will walk you through adjustment procedures or offer you a return label to allow us to adjust your gear at no charge. If you need to return your holster to us, please place a note in the box so we know who it is from and what work needs to be done.

What’s your return policy?

Please see our Return Policy.

I just ordered “x” but I changed my mind and now want “y”.

This will be handled on a case-by-case basis. In general, you need to let us know of any last minute changes you’d like within 3 Business days of ordering. Beyond that, there is a good chance that your order is somewhere in the build process and changes will result in wasting material or a huge hassle for our staff.

Can I place an order over the phone?

We prefer not to take orders over the phone because verbal orders have a much higher potential of having incorrect details entered. You need to be 100% certain of the order confirmation we give you. However, If you are uncomfortable placing an order online or having an issue with our website, we are happy to help. Please Contact Us.

Where are you located?

We are located in North Idaho. Our address is:

6672 Boekel Rd.
Rathdrum, ID 83858

Can I come to check out your operation or buy products at your physical location?

Our Pro Shop is open to the general public. We stock many quality brands like Magpul, BCM, SureFire, and others. We don’t have a large number of holsters in stock in our Pro Shop, but we can always help you with your holster order. You can find our address and hours on our Contact Page.

I have a Glock, and I see you offer something called a MOS. What is MOS? Does my Glock have it?

The MOS (Modular Optics System) is a factory red dot sight mounting system available for select models of Glocks. If you are unsure of what it is, or if you haven’t bought your Glock in the last year chances are it does not have the system.

Does my firearm have an extended slide release?

Extended slide releases are aftermarket add-ons most commonly installed in Glocks and 1911s. If you have not modified your firearm from the standard factory configuration there is no need to select “extended slide release.”

Do your holsters work with Gen 5 Glocks?

Yes, all our molds are set up to accommodate all generations of Glocks, including the Gen5.

What camo pattern or color works best for a certain environment?

This is a difficult question for us to answer; however, the following is a general suggestion:

Best all-around: MAS Grey or Storm Grey.

Arid or Dry environments: Multicam Arid, Kryptek Nomad, ATACs AU, Hexcam WASTELAND7 , Coyote Tan.

Transitional Environments: Multicam, Kryptek Highlander, Next Camo Vista, Next Camo Bonz, HEXCAM5, MAS Grey.

Forest or Jungle: Multicam TropicOD Green, Kryptek Mandrake, Hexcam Wychwood9, Next Camo Vista.

Alpine or Mountain environments: Kryptek Highlander, Multicam, Kryptek Altitude, Next Camo Vista, MAS Grey.

Snow: Kryptek Yeti

Urban: Storm Grey, Multicam Black, Kryptek Raid, Kryptek Typhon, MAS Grey.

Everyday carry, discrete: Carbon Fiber (looks great with coyote or storm grey back shell), Coyote, MAS grey, Black, Storm Grey.

Open carry/Range/Just for Fun: Next Camo Vista PINK, Carbon Fiber, Pink, Next Camo Bonz, and soon to be released novelty patterns (American flag, Constitution, etc)